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The Process

From your idea to
delivered in days.

Four steps. No guesswork. We've refined this process across 12 years and hundreds of clients — so you get exactly what you had in mind, on time, every time.

Free design proof in 24 hours
No payment until you approve
Sample available before bulk
Worldwide tracked shipping
Four steps

Simple from start to finish.

01
Step 01

Send us your idea

You don't need a finished design. A rough sketch, a logo file, a photo of something similar, or even just a description in words — we'll take it from there. Our designers handle the rest.

Sketch, photo, or written description all work
Tell us size, finish, and quantity — or ask for advice
Email danny@sydcrafts.com or use the quote form
We respond within a few hours, not days
Your message to us
"Hi, I need 150 coins for our police graduation ceremony. Antique silver, 1.75 inch, thin blue line flag on one side, unit crest on the other. Budget around $300."
.AI / .EPS
.PNG / .JPG
.PDF
Sketch photo
Description
02
Step 02

Free design proof — in 24 hours

Our designers produce a full-color digital artwork of your coin within 24 hours. You see exactly how it will look before we make a single cut. No payment required at this stage — just feedback.

Full-color digital proof, both sides shown
Unlimited revisions until you're satisfied
No commitment, no payment at this stage
Physical sample available on request before bulk
Design proof v1
Ready for review
Both sides · Full color · 1.75" antique silver
Thin blue line · Unit crest · Rope edge
Delivered within 24 hours · Free · No commitment
03
Step 03

Approve & we produce

Once you sign off on the design, we move into production. Your coins are die-struck, plated, filled, and finished by our factory team — the same team that's been doing this since 2014.

Production begins within 1 business day of approval
Standard turnaround: 10–15 business days
Rush production available — ask us
Quality inspection before packing
1
Die striking
Master die pressed into zinc alloy blank
2
Plating
Gold, silver, copper, or antique finish
3
Enamel fill
Color applied and baked by hand
4
QC & packing
Inspection, polish, and packaging
04
Step 04

Delivered to your door

Your order ships with full tracking to anywhere in the world. Most North American orders arrive within 5–8 business days of dispatch. Bulk orders can be split across multiple delivery addresses.

Tracked shipping to US, Canada, and 50+ countries
North America: 5–8 business days from dispatch
Split delivery across multiple addresses available
Velvet pouch, capsule, or presentation box included
Destination
United States / Canada
5–8 days
Tracking
Full end-to-end tracking
Included
Packaging
Velvet pouch / display box
Included
Coverage
Worldwide · 50+ countries
All orders
Typical order timeline — from first email to delivery
Day 1
You contact us
Email or quote form
Day 1–2
Free design proof
Full-color artwork delivered
Day 2–5
Revisions & approval
Until you're 100% happy
Day 5–18
Production
Strike, plate, fill, QC
Day 18–25
Delivered
Tracked to your door
Common questions

Everything you need to know.

Is there a minimum order quantity?
No. We accept orders of any size — from a single coin to tens of thousands. That said, unit pricing decreases significantly at higher quantities. We're happy to quote you for any volume.
How much does a custom coin cost?
Pricing starts from $0.50 per piece for standard challenge coins at volume. 3D coins and complex designs start higher. Contact us with your specs and we'll send a detailed quote within a few hours.
Can I get a physical sample before placing a bulk order?
Yes. We can produce a physical sample of your exact design before you commit to the full order. Sample fees apply but are credited toward your bulk order if you proceed.
What file formats do you accept for artwork?
We prefer vector files (.AI, .EPS, .PDF) but can work with high-resolution raster images (.PNG, .JPG at 300dpi+). No design file at all? Just describe what you want and our team will create it from scratch.
How many revision rounds are included?
Unlimited revisions until you're satisfied. We don't charge for design changes. Your approval is what matters — we'll keep refining until the proof looks exactly right.
Do you ship to military APO/FPO addresses?
Yes. We ship to APO/FPO addresses and have extensive experience with military unit orders. Delivery timelines to APO/FPO may vary — contact us and we'll advise on the best shipping option for your location.
What's your quality guarantee?
Every order goes through quality inspection before dispatch. If your coins arrive with manufacturing defects, we'll replace them at no cost. We've maintained a 100% satisfaction policy since 2014.
Can you keep our design confidential?
Absolutely. We treat all client designs as confidential. We will never use your artwork in our portfolio, social media, or marketing without your explicit written permission.
Ready to start?

Get your free design proof
in 24 hours.

Tell us what you need — a sketch, a description, or a logo file. We'll have a full-color proof in your inbox within 24 hours. No payment, no commitment.

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